Travelhers (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and related services (collectively, the “Services”). By using the Services, you agree to the terms outlined in this Privacy Policy.

Collecting Information

To apply for membership, you may be asked to submit credentials such as your LinkedIn profile, contact details, and phone contacts. We may access certain information from your linked social media accounts, such as your Instagram username, profile picture, biography, and follower lists, to verify your identity and assess your connection to existing members. You may be asked to grant location permissions, which can be adjusted in your device settings at any time. Additional information you provide may include your name, email address, date of birth, gender, city of residence, phone contacts, and listed friends currently using the App. You may also provide profile content such as images, biographical details, music preferences, and connection preferences. Some of the information you provide may be classified as “sensitive” under certain laws, and by submitting this data, you consent to its processing. Any content you share within the Service may be visible to other users.

Information You Provide to Us

When you use Travelhers, we collect the following types of information:

• Account Information: When you register for an account, we collect personal details such as your name, email address, phone number, profile details, and other information you provide.
• User Content: Any messages, photos, videos, or other content you submit on the App.
• Payment Information: If you purchase a membership or in-app services, payment details are processed by third-party payment providers; we do not store your payment information.

Information Collected Automatically

We automatically collect certain data as you interact with the Service, including your device type, operating system, IP address, and interaction patterns such as access times and engagement with other users. If you grant location permissions, we may collect your precise or general location, depending on your settings. Even if you do not enable location services, we may estimate your location based on your IP address. We may use cookies and similar technologies to recognize you and your device. This helps with authentication, remembering preferences, analyzing usage trends, and enabling certain features.

Some devices and browsers offer a “Do Not Track” (DNT) setting to indicate that you do not want online activity tracked. However, as there is no universal standard for DNT signals, Travelhers does not currently respond to them. This data helps us improve the Service, enhance security, and personalize your experience. We automatically collect certain data as you interact with the Service, including your device type, operating system, IP address, and interaction patterns such as access times and engagement with other users. If you grant location permissions, we may collect your precise or general location, depending on your settings. Even if you do not enable location services, we may estimate your location based on your IP address. This data helps us improve the Service, enhance security, and personalize your experience.

Information Other Users Provide

Other users may provide information about you while using the Service. This may include when they contact us about you or if you are listed as a contact in their phone.

Third-Party Services and Websites

If you access third-party websites through our in-app browser, those websites may collect and process your data independently. Travelhers does not control these third-party websites, and their privacy practices are governed by their own policies. We recommend reviewing the privacy policies of any third-party services you interact with through the App.

Sharing and Use of Information

We use your personal information solely to operate and improve the Service. We do not sell your data to third parties and will only share it with trusted partners as needed to enhance functionality, such as analytics or security improvements.

How We Use Your Information

We use your information for the following purposes:

• To create and manage your account.
• To verify identity and eligibility for membership.
• To provide, personalize, and improve the Services.
• To facilitate event RSVPs and connections between users.
• To communicate with you about your account, updates, promotions, and Service-related changes.
• To enhance safety, trust, and security, including fraud prevention and investigations.
• To support Business Transactions, in case of a merger, acquisition, or sale, your information may be transferred as part of the business assets.
• To provide insights where aggregated and non-personal information may share anonymized data with third parties, such as investors or analytics services, to improve the platform.
• To provide promotional benefits by sharing non-personal, non-identifiable data may be shared with partners providing promotional benefits to members.
• To comply with legal obligations and enforce our Terms of Use.
• Information may be disclosed for compliance with legal obligations, law enforcement requests, or corporate transactions such as business transfers.

Information Shared with Other Users

When you register for Travelhers, your profile is visible to other users, including your name, profile photo, city, biography, and mutual connections. If you RSVP to an event, your name and contact information may be visible to other attendees. If you engage in chats or post content, the recipients can view and interact with your shared content. Users who have been waitlisted will not be able to see profiles of accepted members, and members cannot view waitlisted applicants.

Your Privacy Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You may request that we delete your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request that we limit how we process your data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for direct marketing or other legitimate interests.
• Right to Withdraw Consent: Where we rely on consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to requests in accordance with applicable data protection laws.

Keeping Your Information Secure

We take the security of your information seriously and have implemented measures to protect it. However, no system is completely secure, and we cannot guarantee absolute protection. We continuously monitor our systems for vulnerabilities, update security protocols, and review data collection practices to enhance protection.

Despite these efforts, Travelhers is not responsible for any loss, misuse, or unauthorized access to your personal information. If you believe your account or information is no longer secure, please notify us immediately at Support(at)travelhersapp.com.

If you use the Service outside of your home country, your data may be transferred to and processed in countries with different data protection laws. By using Travelhers, you consent to the transfer of your information to locations that may not offer the same level of protection as your country of residence.

We implement security measures to protect your data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside of the EEA. If we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

Retention of Data and Uninstalling the App

We retain your personal information only as long as necessary for legitimate business purposes and as required by law.

To ensure user safety, we maintain a safety retention window of three months following account deletion. During this time, your account data is retained but will not be visible on the App. After this period, we delete or anonymize your information unless:

• We are required to keep it by law.
• There is an outstanding legal issue, claim, or dispute requiring us to retain the information until resolved.
• We need to retain it for fraud prevention, security, or other legitimate business interests.

If your account remains inactive for two years, we will delete or anonymize your information unless we are legally required to retain it. While our systems are designed to carry out data deletion processes according to these guidelines, technical limitations may prevent all data from being deleted immediately.

Uninstall and Accountability

• You can stop all information collection by uninstalling the App using your device’s standard uninstall process.
• If you uninstall the App, we may still store your device’s unique identifier. If you reinstall the App on the same device, we may re-associate this identifier with your previous account data.
• Users in the European Union and other regions have the right to lodge a complaint with their local data protection authority if they have concerns about how their personal data is handled.

If you have questions about data retention or privacy concerns, please contact us at Support(at)travelhersapp.com. We retain your personal information only as long as necessary for legitimate business purposes and as required by law.

To ensure user safety, we maintain a safety retention window of three months following account deletion. During this time, your account data is retained but will not be visible on the App. After this period, we delete or anonymize your information unless:

• We are required to keep it by law.
• There is an outstanding legal issue, claim, or dispute requiring us to retain the information until resolved.
• We need to retain it for fraud prevention, security, or other legitimate business interests.

If your account remains inactive for two years, we will delete or anonymize your information unless we are legally required to retain it. While our systems are designed to carry out data deletion processes according to these guidelines, technical limitations may prevent all data from being deleted immediately. If you have questions about data retention, please contact us at [email protected].

We retain your information for as long as necessary to provide the Services, comply with legal obligations, and enforce our policies. If you delete your account, some data may be retained for recordkeeping and security purposes.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Service, or advances in technology. When we make changes, we will revise the “Effective Date” at the top of this Privacy Policy, which will be posted at [Insert Website].

We encourage you to regularly check for the most recent version, as your continued use of the Service following the posting of changes to this Privacy Policy will mean you consent to and accept the revised terms. If you do not consent to such changes, you can terminate your account at any time as described in our Terms of Use.

Governing Law

This Privacy Policy is governed by the laws of the United Kingdom. Any disputes arising under this policy will be resolved in the appropriate courts of the UK.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].